General conditions of sale

The present general conditions of sales apply to all business transactions made on our website, www.ejove.com. that is a domain holder to EJOVE COSMETICS, S.L.

1.Identification
www.ejove.com, Belongs to cosmetic EJOVE, S.L., company legally established in Spain with C.I.F. B35908177. P.O.Box # 2515, 35080 LAS PALMAS DE GRAN CANARIA - ESPAÑA. Inscribed in the Mercantile Register of LAS PALMAS DE GRAN CANARIA. Any communication may go to the head office or phone 902 886879 7 +34928426009 or email addressinfo@ejove.com.

2.Activity
www.ejove.com, dedicated to the sale, preferably via the internet of cosmetic products.

3.Content and information provided on the website
www.ejove.com, reserves the right to modify the commercial offer presented on the website (modifications on products, pricing, promotions and other commercial terms and service) anytime www.ejove.com makes all efforts within their means to provide the information contained on the website in a truthful manner and without typos. In the case that at some point occurred some error of this kind, alien at all times to the will of www.ejove.com, immediately proceed to its correction. There is a typo in one of the listed prices and some client had taken a decision based on that error, purchase www.ejove.com notify the customer that error and the client shall be entitled to cancel your purchase without any cost for its part.

The contents of the website www.ejove.com they may, on occasions, displayed provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product the customer shall be entitled to cancel your purchase without any cost for its part. www.ejove.com is not responsible directly or indirectly from any of the information, contents, statements and expressions containing products marketed by www.ejove.com.

4.Sales system
To make a purchase, the user can send us your order:
• Internet through the 'shopping cart'.
• By telephone to the customer service phone: 902886879.

5.Applicable taxes
Prices for products displayed on the website of www.ejove.com, do not include the tax on added value (VAT) which, where appropriate, appropriate to apply.

Purchases that will be delivered on the territory of any of the Member States of the European Union are subject to VAT.

Purchases must be delivered in territories of States not members of the European Union, or in the Canary Islands, Ceuta or Melilla are exempt from VAT and be loaded I.G.I.C (tax Canary)
Prices valid until next edition unless typographical error.

6.Payment method
While placing an order, the customer can choose freely pay the purchases you make with your card (American Express, MasterCard, Visa, Visa Electron,...) on the income in our current account. All orders outside Spain must be paid before hand by card or deposit into our account. In certain cases and to prevent fraud, www.ejove.com reserves the right to a client request a specific payment method should not reliably certifying the identity of the buyer.

7.Shipping time

Ports shall be carried out by the customer.

The order will be immediately processed and prepared, so any extension thereof shall be considered as a new order. Deliveries shall be made at the domicile of the customer in a period of approximately five to eight working days according to stock availability.

www.ejove.com sends orders to customers through Enterprise Messaging and/or parcel contract. Transportation deadlines may be altered by extraordinary in the carrier incidents and difficulties in the delivery of goods.

8.Rights of buyer and return policy

The catalog that is displayed is merely indicative. This situation prevents us to www.ejove.com accurately inform their clients about the availability of products as well as to ensure a certain delivery period which, in any case, will depend on the time that tardemso the manufacture of the product.

www.ejove.com ensures its customers the possibility to cancel your order at any time and without charge provided that the cancellation shall be communicated before the order has been placed at the disposal of the carrier for shipment.

The customer may return any item purchased on www.ejove.com provided that the products have not been opened or used and retain their seal or original packaging.

The customer shall, within seven days from the date of receipt of the order to rescind the contract and make the return of the product purchased. The customer shall inform www.ejove.com within the stipulated period and by any means offered in law, his desire to exercise the right to withdraw from the contract. The returned order must be handed over along with the delivery order and where appropriate invoice issued to www.ejove.com, running the client with the expenses of return is the transport company which the send customer.

Expiry within seven days from the date of receipt of the product, returns with the prior approval of our company will only be accepted otherwise the return will be nonoperational and forwarded.

In these cases, www.ejove.com, will return money purchase of a credit in the credit card, through a bank transfer to the account indicated by the client or pass on your personal account.

If a product other than the requested by client delivered by www.ejove.com error out, you will be removed, and will be delivered the right product provided that the client send us that product with expenses paid to our dependency then we send it without any additional charge for the buyer.

For any incident related to the return of items in our store you can contact our service department customer via email: info@ejove.com or telephone 902886879.

9.Customer obligations

www.ejove.com  customer undertakes at all times to provide truthful information about the data requested in the order or user registration forms, and to keep them up-to-date at all times.

The customer undertakes to accept all terms and conditions contained in the present general contract conditions understood that they collected the best service possible for the type of activity that develops will www.ejove.com.

It also undertakes to confidentially and with maximum diligence save your personal website, access keys in the event that they exist.

The customer undertakes to enable the delivery of the requested order by providing an address of delivery which can be delivered the order requested within normal hours for delivery of goods (from Monday to Friday from 10: 00 to 13: 30 and 16: 00 to 18: 00). In the event of breach by customer of this obligation, www.ejove.com shall have no responsibility for delay or impossibility of delivery of the order requested by the customer.

10.Security and confidentiality

www.ejove.com guarantees the security and confidentiality in your communications with your customers.

The purchase process data stored in a database designed for this purpose. www.ejove.com guarantees the protection and confidentiality of the data personal, household, payment and any kind of customers in accordance with law 15/1999, of 13 of December of protection of personal data.

All data provided by our clients www.ejove.com or its employees, will be included in an automated file created and maintained under the responsibility of www.ejove.com, with the purpose to be established in each data collection form personal data. This form will allow or not to accept aims and purposes other than those required for the fulfilment of this contract.

Pursuant to law 15/1999 of December 13, www.ejove.com customers can at any time, exercise your rights of access, rectification, cancellation and opposition over your personal data communicating www.ejove.com Aparatado of post # 2515, 35080 LAS PALMAS DE GRAN CANARIA (Spain) in writing.

In the event that the data supplied are associated with a purchase, Spanish legislation requires us to keep them at least five years, so it may not be clear or correct, although Yes block (cancel), while the customer so requests.

11.Applicable law and competent jurisdiction

The sales made by www.ejove.com are subject to Spanish legislation. In case of any conflict or discrepancy, the applicable jurisdiction will be the courts or tribunals of the buyer.

12.Guarantee

All our products comply with the existing legislation on technical AIDS (Directive 93/42/EEC) or other international standards in force for each item.

13.Sale clause

COSMETICOS EJOVE.S.L. It is not responsible for the direct or indirect consequences which may result from the use of the products. EJOVE reserves the right to add or delete products or services listed in this catalogue and also declines any responsibility which may derive from this catalog printing errors or any printed material future reserving the right to correct them.

The receipt of any order automatically implies the acceptance of the conditions detailed above. COSMETICOS EJOVE, S.L.